DELIVERY & RETURN POLICY
Please note the following policies for delivery and return:
- All sales are final. We have a 2 week warranty exchange policy- if we are unable to resolve the issue with the device/product, we will trade it out for a new one. MUST be an issue with the item out of the box, not an issue caused by user error.
- We offer delivery within Austin city limits only.
- To place an order for delivery, call (512) 551-0420 (Option 3). We only accept delivery orders through our Westgate location, shop #3. This is the number to the correct store.
- Limited number of same-day deliveries available. Same-day delivery will be available for an added charge of $10. We will inform you at the time of ordering if we are unable to process any more same-day deliveries. Orders for same-day delivery must be placed before 2pm.
- We will deliver your order based on delivery instructions given at time of ordering.
- PLEASE ensure your order is correct when placing the order on the phone with us. We cannot change your order once it has been placed for delivery.
- We will process your payment over the phone with you to ensure the transaction goes through. Credit / Debit cards accepted.
- Our delivery service is available Monday-Friday.
- Delivery times cannot be guaranteed. In the case of same-day delivery, the order will be delivered the same day but not at a guaranteed time.